1. Introduction
Welcome to our website! These terms and conditions govern your use of our website. By accessing and using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please discontinue using our website immediately.
2. Our Services
We provide a variety of products, including:
- Food products
- Home Appliances
- Bakery
- Pet foods
- Butcher
- Fresh vegetables and fruits
- Household items
Our products are available exclusively to customers within the region.
3. Payments
We accept payments through the following methods:
- Cash
- M-Pesa
- Mixx by Yas
- Bank Cards (debit/credit)
All payments must be completed before the delivery or collection of products.
4. Return and Refund Policy
Food and Household items: Returns or refunds are not allowed for these products. Please ensure you confirm the quality of the items before purchasing.
Electronics: These items come with a warranty. Refer to the warranty details provided with the specific product for more information.
5. Customer Privacy
We collect customer information, including names, phone numbers, and email addresses, for the purposes of completing orders and sending promotional materials. We value your privacy and will not share your information with third parties without your consent.
6. Restrictions
The following are strictly prohibited:
- The sale or distribution of illegal products.
- Any misuse of our website, including activities that violate the law or harm our business operations.
7. Disclaimer of Responsibility
Any item damaged by a customer, whether inside or outside the store, must be paid for by the customer.
While we strive to ensure the accuracy of the information on our website, we do not guarantee that all details are error-free or up to date. We are not liable for any loss arising from the use of our website or services, except as required by law.
8. Changes to Terms
We reserve the right to amend these terms at any time without prior notice. Updates will be posted on our website. We recommend reviewing these terms periodically for any changes.
9. Contact Us
For any questions or complaints, please contact us via:
Phone:
- Bunju branch: +255 761 980 956
- Bahari branch: +255 761 980 952
- Masaki branch: +255 757 384 785
- Salasala branch: +255 761 980 950
Email: info@jambosupermarket.com
Thank you for choosing our business.